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FAQ

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Water Heaters FAQ

What is proper maintenance for my standard water heater?

o   Before you begin any maintenance on your conventional water heater, make sure you turn off the power and read the owner’s manual

o   Remember to drain water from the water heater’s tank, at least every 3 months. This will prevent sediment and dirt from collecting at the bottom of your water heater and help ensure superior performance.

o   Inspect the water heater burner. Check for a blue flame, tinged with yellow, under your conventional water heater. If the burner appears sooty, or you see a mostly yellow flame, then your flue may be blocked or clogged. Call a professional at Hoffmann Brothers Heating and Air Conditioning, and we will inspect your standard water heater.

o   Your hot water heater should be inspected at least every 2 years by a trusted Hoffmann Brothers service technician. Our specially trained technicians will check to make sure your standard water heater’s drain valves are sealed and that the anode rods remain free of corrosion.

To request service or maintenance on your water heater, call Hoffmann Brothers Plumbing at (314) 664-9705 or contact us.

What is the lifespan of a conventional hot water heater?

With proper maintenance, your standard water heater should last approximately 11 years, or longer. However, without proper maintenance, it is likely that the lifespan of your hot water heater will be significantly shorter. Remember to call the service technicians at Hoffmann Brothers to have your conventional hot water heater regularly serviced!

If you only install State hot water heaters, will you repair other brands of standard water heaters?

Absolutely! Hoffmann Brothers works with State to provide the most reliable, durable, and energy efficient standard hot water heaters to our valued residential customers. However, our service technicians are trained to service and repair all standard water heaters, including: Rheem, Whirlpool, Bosch, GE, and Rinnai. To request service, send our plumbers a request form and we will get someone out there right away.

Do you offer any sort of warranty or guarantee for your work?

Yes! At Hoffmann Brothers Heating and Air Conditioning, we are so confident in the work of our plumbers, we offer a 6 year warranty on every standard State hot water heater installed. This warranty includes all the valves, supply lines, and other parts of the standard hot water heater.

How does a tankless hot water heater work?

There is a simple process that the tankless hot water heater uses:

1.      A hot water tap is turned.

2.      Next, water enters the heater.

3.      The water flow sensor detects the strength of the water flow.

4.      The water heater’s computer automatically ignites the burner.

5.      Water is forced to circulate through the heat exchanger.

6.      The heat exchanger heats the water temperature to the set temperature.

7.      When the hot water tap is turned off, the tankless water heater shuts down.

What is a tankless water heater heat exchanger?

Since the heat exchanger is where the water is heated up by the Noritz dual flame burners, it is also where most of the stress in a tankless water heater occurs. For this reason, the Noritz Tankless Water Heater utilizes a heat exchanger with 25% thicker copper piping. This helps to ensure the heat exchanger’s quality and durability is not compromised

How often does a tankless water heater need servicing?

At Hoffmann Brothers, we recommend getting your tankless water heater serviced at least once a year. Hoffmann Brothers Heating and Air Conditioning service technicians have received extensive tankless water heater servicing and repair training. We guarantee to send out only the best service technicians, able to pass drug tests, background checks, and licensing exams!

What if I have an after hours emergency?

Call Hoffmann Brothers Heating and Air Conditioning! We offer 24 hour service, 7 days a week to all of our valued customers in the St. Louis region. Call us today at (314) 664-9705 or you can request service through our website.

Why are only Noritz Tankless Water Heaters installed?

At Hoffmann Brothers, we believe that the durability, efficiency, and performance of the Noritz Tankless Water Heater provide our customers with the best possible tankless water heater experience. Noritz Tankless Water Heaters are the most advanced water heaters in the industry, and are number 1 in tankless water heater technology! To request a bid for a tankless water heater, contact the plumbers at Hoffmann Brothers to schedule a free estimate.

Hoffmann Brothers Plumbing Contractors

For many years, Hoffmann Brothers Plumbing has been providing the St. Louis metropolitan area with the highest quality water heaters, drain cleaning, and plumbing services. We offer State water heaters to our customers because of our confidence in the durability, reliability and efficiency of these hot water heaters. If you choose Hoffmann Brothers for your plumbing repairs, drain cleaning, or water heater services, we guarantee prompt, efficient, and high-quality customer service from our specially trained service technicians. Please give us a call today (314) 664-9705 or send us an email on our Contact Us page.

Our plumbing, drain cleaning, and water heater service area includes in Missouri: St Louis City, St Louis County, Jefferson County, St Charles County; In Illinois: St. Clair County & Madison County. We also service specific cities such as Kirkwood, Webster Groves, Des Peres, Chesterfield, Ballwin, Creve Coeur, Ladue, Edwardsville, Clayton, Fairview Heights, East St Louis, Mehlville, Lemay, & Sunset Hills.

Hoffmann Friends

Hoffmann Brothers Heating & Air Conditioning:
1025 Hanley Industrial

St. Louis, MO 63144
Office: (314) 664-3011
Fax: (314) 256-2716
hoffmannbros.com

Hoffmann Brothers St. Louis Mechanical Contractors:
1635 Tower Grove Avenue

St. Louis, MO 63110
Office: (314) 664-3536
stlouismechanicalcontractors.com

St Louis Missouri Workers Compensation Lawyer
Roskin & Hoffmann, LLC

10900 Manchester Rd, STE 213
St. Louis, MO 63122
Office: (314) 821-9013
Fax: (314) 821-4580
roskinhoffmann.com

Hoffmann Brothers Geothermal Contractors
4301 Lafayette Avenue

St Louis, MO 63110
(314) 631-5892
stlouisgeothermal.com

St Louis Water Heater Contractors
4312 McRee
St. Louis, MO 63110
(314) 664-8574
waterheaterstlouis.com

The Law Offices of Stephen J Hoffmann
105 Concord Plaza, Suite 209
St Louis, MO 63128
(314) 729-0803
hoffmann
legalservices.com

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