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Frequently Asked Plumbing Repair Questions


Will the sump pump burn up if outdoor pipes freeze?

It isn’t likely. Most sump pump motors have thermal protection for the motor if the pump becomes plugged. If the motor overheats, a relay switch should shut off power to the sump pump motor.


Do you clean or replace the filters in my sump pump?

Sump pumps do not have filters. Water actually enters the sump pump through screens, which can clog. During Hoffmann Brothers plumbing inspections, our plumbers clean these screens every time we inspect your sump pump.


Where does the water from my home’s sump pump drain?

So that the water run-off does not damage your home’s foundation or basement walls, we recommend making sure the water is drained at least 15 feet away from your house and your neighbor’s property too!


How long does a sump pump last?

This will depend on how long the sump pump has to run, and how much water is pumped. With proper maintenance, newer sump pumps can last at least 5 years. Hoffmann Brothers plumbers recommend replacing the float and switch at least every 2 years.


Are water softeners bad for my septic system?

The Water Quality Association is investigating if chloride in water softeners has harmful effects on septic systems, and currently there is no evidence that water softeners harm septic systems. The plumbers at Hoffmann Brothers report that they have installed water softeners, and observed no negative effects on the septic system.


What should I do if my toilet is clogged?

Clogged toilets are common household problems, and can usually be solved with a toilet plunger. If a toilet plunger does not clear the clog, then a plumbers’ snake might work. However, if neither of these options clear the toilet clog, call a plumber at Hoffmann Brothers and we will inspect and repair your toilet!


What if my toilet constantly runs?

Check the overflow tube in the toilet, to make sure the ballcock and the float cup do not need to be adjusted. If this doesn’t work then make sure that the refill tube on the toilet is above the overflow tube, and not in it! If neither of these improve the situation, you may have a defective fill valve seal that needs to be replaced.


Why is my toilet filling slowly?

If your toilet is taking a long time to fill, then your toilet’s fill valve tube might be clogged. You can try and clear the clog by using wire or a small brush to clear build-up from inside the tube. If clearing out the tube doesn’t fix the problem, call Hoffmann Brothers and our plumbers will find and fix the problem.


Why won’t my toilet flush completely?

This is commonly found with new low-flow toilets. You can try and fix this problem yourself by making sure the water is flowing freely and cleaning the entry holes under the toilet rim. If that doesn’t work try adjusting the chain on the flapper to a 1/2'’ of slack or replacing the flapper, if it is worn out. You can always call the plumbers at Hoffmann Brothers if you have any questions!


How can I make my water heater last longer?

You can insulate the hot water pipes in your home’s plumbing system and turn down the thermostat on the water heater to extend the life of your hot water heater. The plumbers at Hoffmann Brothers also recommend draining the tank on the water heater to remove any sediment build-up at the base of the water heater. Call the plumbers at Hoffmann Brothers to set-up an appointment today!


Why is there never enough hot water in the winter?

Because the weather is colder and the pipes are cooler in the winter, water takes longer to heat in the water heater. Insulating your water pipes will help maintain the water temperature in the pipes.


What happens to my old water heater, when I buy a new one?

The plumbers at Hoffmann Brothers will dispose of your old water heater, after we install your new water heater. Call Hoffmann Brothers today to set up an appointment!


Hoffmann Brothers Plumbing Contractors

For many years, Hoffmann Brothers Plumbing has been providing the St. Louis metropolitan area with the highest quality water heaters, drain cleaning, and plumbing services. We offer a full range of plumbing repairs to our St Louis area customers. If you choose Hoffmann Brothers for your plumbing repairs, drain cleaning, or water heater services, we guarantee prompt, efficient, and high-quality customer service from our specially trained service technicians. Please give us a call today (314) 664-9705 or send us an email on our Contact Us page.

Our plumbing, drain cleaning, and water heater service area includes in Missouri: St Louis City, St Louis County, Jefferson County, St Charles County; In Illinois: St. Clair County & Madison County. We also service specific cities such as Kirkwood, Webster Groves, Des Peres, Chesterfield, Ballwin, Creve Coeur, Ladue, Edwardsville, Clayton, Fairview Heights, East St Louis, Mehlville, Lemay, & Sunset Hills

Hoffmann Friends

Hoffmann Brothers Heating & Air Conditioning:
1025 Hanley Industrial

St. Louis, MO 63144
Office: (314) 664-3011
Fax: (314) 256-2716

Hoffmann Brothers St. Louis Mechanical Contractors:
1635 Tower Grove Avenue

St. Louis, MO 63110
Office: (314) 664-3536

St Louis Missouri Workers Compensation Lawyer
Roskin & Hoffmann, LLC

10900 Manchester Rd, STE 213
St. Louis, MO 63122
Office: (314) 821-9013
Fax: (314) 821-4580

Hoffmann Brothers Geothermal Contractors
4301 Lafayette Avenue

St Louis, MO 63110
(314) 631-5892

St Louis Water Heater Contractors
4312 McRee
St. Louis, MO 63110
(314) 664-8574

The Law Offices of Stephen J Hoffmann
105 Concord Plaza, Suite 209
St Louis, MO 63128
(314) 729-0803

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